The best leaders doubled the profits of others. The bottom 10 percent of leaders delivered a total of minus $1.2 million income, the middle 80 percent delivered $2.4 million and the top 10 percent delivered $4.5 million. In a separate study, Zenger Folkman learned that leaders’ effectiveness scores also correlate with greater income and profitability. Joe Folkman, Top Nine Leadership Behaviors That Drive Employee Commitment, Zenger Folkman White Paper, 2010. Moving up the scale, the great leaders (80 th percentile and above) had significantly higher employee engagement/commitment scores. They have correlated the leadership behaviour scores in each company with employee engagement scores and business results.Īs this table from one representative study shows, the employees who worked for the lowest-performing managers also had the lowest engagement/commitment scores. Zenger Folkman conducted 360 leadership effectiveness surveys involving thousands of people all over the world. Then there is research conducted by the Zenger Folkman firm that focuses on leadership behaviours, employee engagement/commitment, and business results. No wonder people remember experiences and relationships more than facts and figures. Scientist Ashish Ranpura explains the memories that stick in our brain are associated with our experiences: the sights, smells, sounds, and our impressions in the moment. The legacy of leaders – what people remember long after they have left the corporate arena – is their behaviour.Ī more scholarly explanation of my findings comes from two arenas. Blaming and even firing individuals when they don’t “deliver”. Inviting others to challenge the boss’s ideas and strategies.Pushing hard, even running over people, to get better results.Occasionally I conduct a very informal “survey.” I ask people, “What were your previous CEO’s business results for the last quarter (or fiscal year)?” It makes no difference whether the leaders are loved, feared, or despised, no one can recall what their results were.Ĭonversely, the interviewees all recall stories of the leaders’ behaviour while at the helm. The effectiveness and performance of leaders can have a tangible effect on both profitability as well as employee engagement, and HR needs to focus on six leadership behaviours that drive commitment and results, writes Dave Hanna
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |